Confirmed reservations are subject to the Cancellation Policy.
In case of cancellation 30 days before the arrival date, the hotel will not charge additional penalties, but will only keep the advance payment.
In case of cancellation 30-7 days before the arrival date, the hotel will charge a penalty in the amount of the first night's stay, along with retained advance payment.
In case of cancellation within 7-0 days before the date of arrival, as well as in case of no-show of the guest, the hotel will charge a penalty of 100% of the value, along with the retained advance payment.
The reservation can be changed or canceled only in writing, by e-mail.
In case of canceled reservation, the hotel has the right to keep the previously paid deposit.
Guests's stay is charged upon arrival/check-in.
The hotel has the right to correct prices due to changes in the monetary market or changes in hotel prices.
After confirming the reservation, it is necessary to pay a non-refundable deposit of 50% of the total amount of the specified offer, in order to guarantee the reservation, no later than 10 days after the confirmation of the reservation.
Bank commission costs are borne by the guest.
For all possible ambiguities and questions regarding the reservation and cancellation policy, please feel free to contact us. We guarantee that all information you give to us will be treated strictly confidential and in accordance with the GDPR regulation.